911 Service Terms

PURSUANT TO FCC REGULATIONS, THIS DOCUMENT MUST BE READ AND SIGNED PRIOR TO THE PROVISION OF SERVICE, WITHOUT EXCEPTION. 

PLEASE READ THE INFORMATION BELOW ABOUT 911 DIALING CAREFULLY. 

BY USING AND PAYING FOR I-COMMUNICATE SERVICES, YOU ACKNOWLEDGE AND AGREE TO ALL OF THE INFORMATION BELOW REGARDING THE LIMITATIONS OF THE SERVICE WITH REGARD TO 911/E911 EMERGENCY DIALING SERVICE, AND THE DISTINCTIONS BETWEEN SUCH SERVICE AND TRADITIONAL WIRELINE 911 OR E911 CALLS. 

Please note that you will not be able to place traditional wireline 911 or e911 calls our VOIP Service: 

  • In the event of a power outage. 
  • In the event of a loss of connectivity to the internet. 
  • In the event you are using the phone at a location other than your fixed, primary location as determined by Onemind Services LLC’s service records (commonly known as “nomadic” use). 

You acknowledge that Onemind Services LLC has told you that the VOIP Service does not support traditional wireline 911 or e911 in these instances. You agree to advise all individuals of this limitation who may have occasion to place calls using this VOIP Service. 

BY SIGNING IN THE SPACE PROVIDED BELOW, YOU ACKNOWLEDGE RECEIPT OF THIS NOTICE AND YOUR UNDERSTANDING OF THE INFORMATION CONTAINED HEREIN. 

Onemind Services LLC may not provide you with VOIP Service unless and until this signed acknowledgment is received.